Balachandran Janaki Raman

Who I Am

I am a strategic and results-driven Delivery Manager, Technical Project Manager, and Product Manager with over 15 years of experience in managing complex IT, data governance, AI-driven projects, and product development initiatives.

I'm adept at driving end-to-end project delivery, leading cross-functional teams, and managing stakeholder expectations within Agile environments. My proven ability includes managing business transformations, optimizing business processes with AI and automation, and integrating innovative solutions.

As an Australian Citizen with Baseline Clearance, I bring a wealth of experience in delivering impactful outcomes across various industries and technical domains.

My Experience

Delivery Manager

Luxoft (a DXC technology company) | 2022 - Present

Lead complex data-driven product development and data governance projects, managing end-to-end product execution including scope, timeline, budget, and vendor coordination with Agile methodologies. Established a Quality Assurance Center of Excellence (QACoE) and conduct market research for AI applications.

Senior Technical Consultant/Technical Business Analyst

Ernst & Young | 2021 - 2022

Acted as liaison between IT and business teams, led product roadmap creation, backlog management, and delivered stakeholder briefings for complex data governance projects, supporting AI and data-centric solutions with a focus on innovation.

Test Manager

Cognizant Technology | 2014 - 2021

Led test strategy development for data analytics, financial services, and telecommunications projects, implemented test automation frameworks, and directed full software testing lifecycle while managing high-performing cross-functional teams.

Test Lead | Test Manager

Wipro Technology & Thinksoft Global Services | 2007 - 2014

Managed software testing and validation processes for banking, telecom, and financial services projects, provided comprehensive health reports, and led a team of test engineers to drive process improvements.

Qualifications & Leadership

🎓 Education

Master of Science in Information Technology

Alagappa University – Chennai, India

📜 Certifications

  • SAFe 6.0 Product Owner/Product Manager (POPM) – Scaled Agile
  • IBM AI Product Manager – Coursera / IBM
  • Google Project Management Certificate – Coursera / Google
  • Google Advanced Data Analytics – Coursera / Google
  • SAFe DevOps Practitioner 5.0 – Scaled Agile

🤝 Volunteer Leadership

Officer of Cadets – Midshipman

Australian Navy Cadets – TS Barwon (2025 – Present)

Mentoring and supporting youth development in a structured, Defence-aligned maritime program, with a focus on discipline, leadership, and teamwork.

Leader

Scouts Victoria (2023 – Present)

Fostering leadership, resilience, and personal growth in youth through outdoor education, team-building activities, and service to the community.

Resume

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